Call Us: +91 8595391959

Office Address

B-5/402, first floor , sector 5 rohini , delhi - 110085

Phone Number

+91 8595391959

Email Address

support@flightsorbit.com

Refund policy

1. Crucial:

We follow Airline/Hotel rules, not "customer emotions."

Timeline:

• B2B/B2C refunds are only processed after Flights Orbit receives the funds from the provider. This typically takes 30 to 90 business days. We do not "advance" or "pre-fund" refunds.

3. Non-Refundable Fees:

• The Convenience Fee and Service Fee charged at the time of booking are for the act of facilitation, which is completed once the ticket is issued. These are never refundable.

4. No-Show Policy:

• If a passenger is a "No-Show," the ticket usually loses all value. Any refund request for a no-show will be rejected unless the airline's specific fare class allows it.

5. Voiding Window:

• Tickets may be voided within the airline-specified window for a flat fee of INR 500 per segment plus airline charges. Once the window closes, standard cancellation penalties apply.